Kevin Szabo Jr Plumbing was featured in Palos Park Life magazine January 2016.
Interview by Carli Keling.
In need of a fast, reliable plumber you can trust? Look no further than Kevin Szabo Jr. Plumbing and Sewer (KSP). Following in the footsteps of his Grandfather and Father, owner Kevin Szabo Jr. is proud to be a 3rd generation plumbing company business owner who takes pride in his repeat customer base.
“I knew I was going to be a plumber at an early age,” Kevin said. “I worked with my father all through high school and continued working with him until I opened my own business.”
Kevin and his team have been serving the south suburbs in the Chicagoland area for 10 years. Kevin currently has 12 employees and 8 trucks on the road doing plumbing work.
“Each of our employees brings a little to the table as everyone specializes in different things,” Kevin said. “Each person has their own special value they bring to the company.”
With over 17 years of hands-on experience and expertise, it’s easy to understand why customers remain loyal to KSP.
“We had Kevin Szabo Plumbing out to our home to rod out our bathroom sink and fix a faucet that needed a new cartridge. Dan was the plumber and he fixed everything quickly and so professionally. THANK YOU for your prompt service, too. We will definitely use your company whenever we need a plumber again!” Gail, Facebook review.
KSP’s mission is simple: to do good work for good people. Kevin and his team take pride in building lifelong relationships with their customers. Customer service is always a top priority and Kevin stresses the importance of treating customers like family.
“We want to make you and keep you happy,” Kevin said. “The best advice I ever got from my dad was ‘do a good job and make sure you leave behind a sticker and a magnet!’ When people hear the ‘Szabo’ name, they always think plumbing; we want there to be a positive association with it.”
KSP has a long list of services and repair options available including everything from water heaters, sump pumps, garbage disposals and kitchen appliances to toilets, faucets, sewer replacement, emergency services, frozen pipe repair, kitchen and bath remodel and more.
Kevin’s business was originally founded on 24 hour emergency plumbing services. Now, one of Kevin’s favorite parts of the business is getting creative in bathroom and kitchen remodeling and design.
“I enjoy being able to make decisions to create the perfect bathroom or kitchen for my customers,” Kevin said. “Our attention to detail is what puts us with the best of the best. We want our customers happy and satisfied the first time around.”
Kevin lives in Tinley Park with his wife, Rona, 18 month old son, Jack and furry friend Tickles, the family Chihuahua. Rona owns a marketing company and takes care of the marketing needs at KSP. The family enjoys going out to dinner, cooking together and spending time at home with Jack. Kevin and Rona love the fact that Jack already seems interested in the family business.
“Jack loves to put on daddy’s boots, walk to the door and say bye-bye!” Rona said. “He already wants to go to work with daddy. Jack will get up on the kitchen stool with a pen and paper and take messages on his phone.”
Kevin and Rona also make an effort to stay involved with local charities and participate in charitable events in the surrounding villages. The family recently volunteered at St. Chris for the Thanksgiving Holiday and participate in cancer and lupus walks every year.
When looking for a plumber, Kevin urges customers to make well-educated decisions.
“I always suggest looking at online reviews before choosing a plumber,” Kevin said. “It’s also important that the plumber you choose is a licensed plumber. A lot of remodelers don’t use a licensed plumber so I urge rehabbers and tilers to make sure the plumbing is done by a professional so that it doesn’t ruin your new remodel job.”
Kevin and his team stand behind the work they do and feel privileged to serve the communities they work in.
“We are reliable, honest, and hardworking and we take pride in our same day service,”
Kevin said. “I love what I do and who I work with. Our community and customer base is very loyal and I think it’s because we do good work for good people. It’s a pleasure doing work for them.”